Troubleshooting
Find a quick fix when something doesn’t work as expected.
Accessibility permission missing (macOS)
Section titled “Accessibility permission missing (macOS)”Symptom: Hotkey doesn’t respond, “Accessibility required” banner in Settings or onboarding.
Cause: macOS requires accessibility permission for global hotkeys and simulated paste.
Fix:
- Open Settings → General in the desktop app.
- Click Grant permission (or onboarding step 1).
- Enable fluesta under System Settings → Privacy & Security → Accessibility.
- Restart fluesta if needed.
Windows doesn’t require additional permissions.
Hotkey doesn’t respond
Section titled “Hotkey doesn’t respond”Symptom: Press shortcut but recording doesn’t start.
Possible causes & fixes:
| Cause | Fix |
|---|---|
| Not signed in | Sign in to the desktop app |
| Wrong hotkey | Check Settings → General — default: Fn (Mac) or Ctrl + Win (Windows) |
| Fn mode disabled (Mac) | Use Fn key or re-enable Fn mode |
| Conflict with another app | Choose another combo (avoid Ctrl+Shift+D) |
| No accessibility (Mac) | See section above |
Auto-paste fails
Section titled “Auto-paste fails”Symptom: Transcription succeeds but text doesn’t appear in the target field.
Fix:
- Check if Auto-paste is enabled in Settings → General.
- If disabled: text is in the clipboard — paste manually (
Cmd+V/Ctrl+V). - If enabled but failed: fluesta copies to clipboard and shows a notification — paste manually.
- Some apps (e.g. secure fields) block simulated paste.
Subscription expired
Section titled “Subscription expired”Symptom: Dictation is no longer possible or the app prompts you to upgrade.
Fix:
- Check your plan in the web dashboard under Settings → Billing.
- If your Pro trial has ended, subscribe to Pro or Team.
- See Plans for available options.
Team invitation expired or invalid
Section titled “Team invitation expired or invalid”Symptom: Invite link no longer works.
Fix:
- Ask the team admin to create a new invitation.
- Ensure free seats are available.
- Sign in with the account the invitation was sent to.
Edge or SmartScreen blocks the Windows download
Section titled “Edge or SmartScreen blocks the Windows download”Symptom: Edge warns about the installer, or Windows shows “Windows protected your PC”.
Cause: SmartScreen only recognizes new apps after many downloads. That is a safety prompt, not a fluesta defect.
Fix: Follow the Windows SmartScreen guide (keep the file, then Run anyway).
Windows won’t launch — MSVCP140_1.dll missing
Section titled “Windows won’t launch — MSVCP140_1.dll missing”Symptom: After install, Windows shows a system error that MSVCP140_1.dll was not found. fluesta does not start.
Cause: Some Windows PCs do not already have the Visual C++ runtime. Newer installers place those files next to fluesta.exe. Older builds that are already installed do not.
Fix (builds already installed):
- Download the official Visual C++ Redistributable x64 from Microsoft.
- Install it, then launch fluesta again.
Do not download the DLL from third-party websites.
No speech detected
Section titled “No speech detected”Symptom: Empty transcription or error after a very short recording.
Fix:
- Hold the hotkey for at least half a second and speak clearly.
- Check the microphone in system settings.
- Choose a fixed language in Settings → Transcription instead of “Automatic”.
Still stuck?
Section titled “Still stuck?”Reach out on LinkedIn or join the waitlist if you don’t have access yet.