Frequently asked questions (FAQ)
Quick answers. For step-by-step help, follow the linked guides.
General
Section titled “General”Can I dictate in the browser?
Section titled “Can I dictate in the browser?”No. Dictation runs only in the desktop app (macOS/Windows). The web dashboard is for account, glossary, team, and billing.
Is there a Free plan?
Section titled “Is there a Free plan?”No. Plans are Pro, Pro trial, and Team. Dictation is unlimited on all plans (no word caps).
Which languages does fluesta support?
Section titled “Which languages does fluesta support?”UI in the desktop app: English and Deutsch. Dictation languages in settings: Auto, Deutsch, English, Français, Español. Help center: German and English.
Tech & privacy
Section titled “Tech & privacy”Are audio files stored?
Section titled “Are audio files stored?”No — audio is processed for transcription and not kept long-term. Details: Privacy & data.
Is there offline mode or local Whisper?
Section titled “Is there offline mode or local Whisper?”Not in v1. Transcription uses the EU cloud gateway.
Are transcripts stored in the cloud?
Section titled “Are transcripts stored in the cloud?”No — there is no production cloud archive for transcript history. The app shows the last transcription locally.
Plans & team
Section titled “Plans & team”How many glossary terms?
Section titled “How many glossary terms?”100 personal, 500 team glossary. See Set up glossary.
Who can edit the team glossary?
Section titled “Who can edit the team glossary?”All team members — not only admins.
Problems
Section titled “Problems”- Hotkey not responding → Troubleshooting
- Text not pasting → Troubleshooting
- Windows/Edge blocks the download → Windows SmartScreen
- Subscription & checkout → Manage subscription
Need help?
Section titled “Need help?”LinkedIn or support in the signed-in dashboard under Help & Support.